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We are committed to ensuring a smooth transition for our patients. Finding a new provider promptly is important for your continued well-being. 

Reach out to your insurance provider for guidance to identify a participating provider who meets your preferences and healthcare needs. 

We are happy to assist you in transferring your medical records to ensure a smooth transition of care. Medical records are confidential and protected by federal privacy and security regulations. 

Please complete and sign the linked HIPAA-compliant authorization form. 

You may obtain a copy of your medical record(s) by contacting 312-858-5112 or [email protected].  

To transfer your care to a new provider, we recommend the following steps:   

1. Find a new primary care provider who meets your needs. Contact their office to check if they accept new patients and your insurance.   
2. Contact our office to request the transfer of your medical records to the new provider.   
3. Schedule an appointment with your new provider for a thorough review of your medical history and ongoing care.   
4. Inform your insurance provider about the change of your primary care provider.   
5.  

By following these steps, you can smoothly transition your care to a new provider.   

Finding a new doctor is a personal decision, so it’s best to do some research and contact the new clinic. In addition to checking with your insurance provider to ensure coverage, we encourage you to talk with family and friends and read online reviews. Once you have selected a potential provider, here is a list of some questions you might ask them:    

• How do you involve patients in treatment decisions?   
• What experience do you have with my condition/medical needs?   
• How can I communicate with you outside of appointments?   

• What is your availability and appointment scheduling process?   
• How do you approach preventive care and wellness?   
• What is your stance on alternative or complementary treatments?   
• How do you coordinate care with other providers?   

We encourage you to find a new primary care provider to ensure you continue to get the care you need. We can work with you and your new provider to transfer medical records, including prescription information.    

Depending on your new provider’s policies, they may require an initial appointment before prescribing or refilling medications. If this is the case, schedule an appointment at the earliest convenience with your new care provider to discuss your medication needs. It is also a good idea to let your pharmacy know you have a new primary care doctor.    

After March 31, 2024, you may obtain a copy of your medical record(s) by contacting 312-858-5112 and [email protected] .